Legal notice, privacy and cookies

Legal Notice (Aviso Legal)

Legal information of the website in accordance with LSSI-CE (Law 34/2002) and GDPR (Regulation EU 2016/679).

1. Identifying details of the owner

Owner: Alena Goliakova (autónoma colegiada)

NIF: Z0491722X

Address: Calle José de Orga 23, 46022 Valencia, Spain

Email: Goliakova.gestor@gmail.com

Phone: +34641962347

Professional College: Colegio Oficial de Gestores Administrativos de Valencia

Membership No.: 2440

2. Terms of use

Access to and use of this website confers the status of user, which implies acceptance of all conditions in this Legal Notice.

The user agrees to use the website in accordance with current legislation, respecting the rights of third parties and good faith.

3. Intellectual property

All content on this website (texts, images, logos, designs, source code) is owned by Alena Goliakova or third parties who have authorised its use, and is protected by intellectual property law.

Reproduction, distribution, public communication or transformation of the content without express written authorisation is prohibited.

4. Limitation of liability

The website owner is not responsible for damages arising from incorrect use of the site, nor for the content of external links.

The information on this website is general and guidance-oriented. It does not constitute binding professional advice until the client-gestoría relationship is formalised.

5. Code of ethics

The owner carries out their professional activity in accordance with the code of ethics of the Official College of Administrative Gestores, guaranteeing confidentiality, diligence, independence and transparency.

6. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law. Any disputes shall be resolved before the Courts of Valencia.

Privacy Policy

In accordance with the General Data Protection Regulation (GDPR) EU 2016/679 and LOPDGDD 3/2018.

1. Data controller

Owner: Alena Goliakova

NIF: Z0491722X

Address: Calle José de Orga 23, 46022 Valencia

Email: Goliakova.gestor@gmail.com

Data Protection Officer (DPO): Goliakova.gestor@gmail.com

2. Data collected

The following personal data is collected through the contact form:

  • Full name
  • Email address
  • Phone number
  • Information in the message and service category of interest

3. Purposes of processing

  • Handling information requests, quotes and enquiries.
  • Provision of professional gestoría services: accounting, tax, employment, commercial and immigration.
  • Compliance with legal obligations towards AEAT, Social Security and other authorities.
  • Sending commercial communications (only with explicit consent).

4. Legal basis

  • Consent of the data subject (Art. 6.1.a GDPR).
  • Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR).
  • Compliance with legal obligations (Art. 6.1.c GDPR).
  • Legitimate interest (Art. 6.1.f GDPR).

5. Data retention

Client data is retained throughout the contractual relationship and subsequently for legally established periods (up to 6 years for tax obligations).

Data of users who do not formalise a professional relationship is retained for a maximum of 2 years.

6. Recipients of data

Your data may be shared with the following entities:

  • State Tax Administration Agency (AEAT)
  • Social Security Treasury (TGSS) and INSS
  • Mercantile Registry and notaries
  • Ministry of Inclusion, Social Security and Migration (immigration)
  • Financial institutions
  • Technology service providers with adequate guarantees

No international transfers to third countries are made without adequate safeguards.

7. Rights of data subjects

The user may exercise the following rights at any time:

  • Access: obtain information about what data is processed.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request deletion of data.
  • Restriction of processing: limit processing in certain cases.
  • Portability: receive data in a structured format.
  • Objection: object to processing.

To exercise these rights, write to Goliakova.gestor@gmail.com or to the postal address provided, attaching a copy of an identity document.

8. Complaint to the AEPD

If you believe your rights have been breached, you may file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

9. Automated decisions

No automated decisions or profiling are carried out.

10. Security measures

Technical and organisational measures have been implemented in accordance with Art. 32 of the GDPR, including encryption, access control and backups.

Cookie Policy

In accordance with LSSI-CE (Law 34/2002) and GDPR.

1. What are cookies?

Cookies are small text files that a website sends to the user's browser and stores on their device.

2. Types of cookies we use

a) Technical cookies (strictly necessary):

They enable navigation and use of site features. No consent required.

  • lang_pref: remembers selected language. Duration: 1 year. First-party.
  • cookie_consent: stores cookie decision. Duration: 6 months. First-party.

b) Analytical cookies:

They collect anonymous information about site usage. Consent required.

  • _ga, _ga_* (Google Analytics): anonymous identifier. Duration: 2 years. Third-party: Google LLC.
  • _gid (Google Analytics): distinguishes users. Duration: 24 hours. Third-party: Google LLC.

c) Third-party cookies:

If social media, chat or advertising cookies are added, this policy will be updated.

3. Consent management

When accessing the site, a banner is shown that allows:

  • Accept all: activates all cookies.
  • Reject: only strictly necessary technical cookies are installed.
  • Configure: allows enabling/disabling each type individually.

The user may modify their consent at any time by clearing cookies in the browser.

4. How to disable cookies in your browser

The user can configure their browser to reject cookies:

5. International transfers

Google LLC is based in the USA. Transfers are made under standard contractual clauses approved by the European Commission.

6. Updates

This policy may be modified to adapt to regulatory changes or new features.

Get in touch

The first consultation is free. I reply within 24–48 hours, usually sooner on working days.

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WhatsApp
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Office
Calle José de Orga 23, 46022 Valencia, España
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Hours
Mon–Fri: 9:00–18:00 (Spanish time)
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